Ok I have a T-Mobile Sidekick and about 1 1/2 weeks ago my phone restarted by itself while I was texting my friend Michael and when it turned on I saw that all of my emails, text messages, picture message, games, ringtones, contacts, bookmarks, myfaves icon, facebook, internet and all of my settings went back to default. When I callled tmobile i asked them what happened and they said that it was a outage and that they would not charge me for my data service this month which is $25 extra a month. I was ok with the offer as long as I got all of my stuff back. Skip 5 days and still nothing is back I called them again and asked them what happened and they said that they have lost EVERYTHING as you know I would start yellling on the phone until he hung up in my face. I called back and they said that there was a nation wide outage with Danger and Microsoft and the server crashed and lost all of our data. I asked them if I could get a free phone or something to replace my peice of crap Sidekick Slide and of course they said no, but they did say that if my data never came back then i would get a $100 T-Mobile card. It has been 3 weeks and I still have nothing, thats why im getting the T-Mobile HTC Touch Pro 2 (http://www.gadgetlegend.com/wp-content/uploads/2009/08/t-mobile-htc-touch-pro2-mobile-device.jpg) I will never get another sidekick.
Microsoft claims that its not their fault that their backend server protecting all of our information crashed. Here is the official message from T-Mobile “Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile’s now reporting that personal data stored on Sidekicks has “almost certainly has been lost as a result of a server failure at Microsoft/Danger.” They’re still looking for a way to recover it, but they’re not giving users a lot of hope — meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that’s still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it’s not looking good at all.
Update: Apparently T-Mobile has paused the sale of new Sidekicks, as all models are now listed as “temporarily out of stock” on the company’s site. Additionally, a warning as been added to the post on T-Mobile’s forum which reads: “Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power.”
Honestly I dont blame T-Mobile for this outage but I blame Microsoft who bought Danger (old service provider for Sidekick). They were too busy trying to replace a server tring to get more space and more MONEY but something went wrong and it crashed causing the nation wide Sidekck Outage . Bye Bye Sidekick. I hate you Micro$oft.
We all knew it wouldn’t be long before lawsuits were filed over the Sidekick outage and data loss. As Microsoft/Danger still struggles to restore data and get things back up and stable, people are already filing lawsuits, “claiming negligence and false claims.”
“A suit filed for a Bakersfield, CA man and “all others similarly situated” says that Danger failed to handle Sidekick user’s data and that they advertised in a misleading manner. He’s asking for monetary damages as well as the court to order Microsoft to fix the Sidekick service or offer a full refund. The attorney handling the case was quoted as saying: “We are hopeful that T-Mobile and the rest of the defendants will do the right thing, use this as an opportunity to redesign the system as a new standard for cloud computing storage, and provide full compensation for the data loss.”Another class action law suite was filed for Maureen Thompson and again “all others similarly situated” against T-Mobile/Danger/Microsoft for the outage and loss of data. Same sort of thing.And there’s yet another suit filed by Oren Rosenthal against T-Mobile for the negligence, breach of contract, blah blah blah.Should be interesting to see how these play out. If you hear of any others, let us know over on skfail.com’s Lawsuit forum. Also i heard Pariz hilton is wanting to file for one because of all of her contacts lost. PEOPLE FORGET ABOUT THE SIDEKICK ITS OVER!
October 20, 2009
Categories: Uncategorized . . Author: jsmaw . Comments: 18 Comments